Patient Information and Condition Reports

Contact information:

The Office of Public Affairs at the University of Arizona Health Sciences works hand-in-hand with Banner – University Medical Center Tucson, providing 24-hour assistance to members of the media on stories relating to Banner – University Medical Center Tucson and all of UAHS. Please call (520) 626-7301 for assistance, and we will do our best to help you.

If you need to reach someone in public affairs after business hours, call the Banner – University Medical Center Tucson on-call public information officer at (520) 695-4636.

If you are seeking a condition report on a patient after hours, please call the Banner – University Medical Center Tucson switchboard at (520) 694-0111 and ask for the House Supervisor.

Patient Privacy

We are committed to maintaining our patients' rights to privacy. Under federal privacy regulations, we may disclose a patient's location in the hospital and a one-word condition report to any person who asks about the patient by name and if the patient does not object. If you do not have the patient's name, Banner – University Medical Center Tucson cannot provide a condition report. We cannot disclose any further information about patients without their written authorization.

In rare cases, some patients request that their hospitalization remain completely confidential, and we will respect their wishes. In these cases we are unable to confirm, or deny, that the patient is at Banner - University Medical Center Tucson.

Assault Cases

In assault cases where the perpetrator is still at large, we ask that the media not identify Banner – University Medical Center Tucson as the hospital where the victim is being treated. This is for the protection of our patients and staff. Most reporters simply state, for example, "John Doe was airlifted to a local hospital, where he was reported in fair condition."

Interviewing or Photographing Patients at Banner – University Medical Center Tucson:

Please contact the Office of Public Affairs before coming to Banner – University Medical Center Tucson or contacting Banner – University Medical Center Tucson patients, physicians or employees for a story.

Patient Conditions

By law, we are permitted to give only a one-word description of a patient's condition unless we have the patient's written authorization. Here are the five commonly used patient conditions outlined by the American Hospital Association:

  • UNDETERMINED: Patient awaiting physician assessment.
  • GOOD: Vital signs are stable and within normal limits, patient is conscious and comfortable. Indicators are excellent.
  • FAIR: Vital signs may be stable and within normal limits. Patient is conscious, but may be uncomfortable. Indicators are favorable.
  • SERIOUS: Vital signs may be unstable and not within normal limits. Patient is acutely ill. Indicators are questionable.
  • CRITICAL: Vital signs are unstable and not within normal limits. Patient may be unconscious. Indicators are unfavorable.

Media Parking

If you are at Banner – University Medical Center Tucson on assignment, you can park in the visitors' garage.

In a Disaster or Mass-Casualty Situation:

If necessary, the Office of Public Affairs may establish a briefing center for the media in Room 2920 of the Arizona Cancer Center. The hospital itself may be "locked down" or off limits for security reasons.

Please follow the instructions of Banner – University Medical Center Tucson security or public affairs staff about parking in a disaster situation. Media vehicles must not obstruct the hospital's entryways, roads or parking lots near the emergency department or Trauma Center.